Support

Find your resource's guide, or contact us with the details of an installation or product issue.

What to include

Script name and version
Tell us which resource you are using and which release is installed.
Framework and dependencies
Include your framework and the relevant dependency versions.
What happened
Share the exact error, the action that caused it, and relevant console output. Remove passwords, license keys, database credentials, and player information before sending logs.

What support covers

We help with installation guidance, documented configuration, and reproducible problems in an official Brick Scripts resource on a supported setup. Keep your purchase reference available for private ownership verification.

Custom work and updates

Support does not include running your server, custom development, or repairing unrelated resources. We may ask you to reproduce an issue with the original files. Update commitments follow the product listing; no lifetime service is promised unless expressly stated. Tebex support-response requirements continue to apply. The time needed to resolve an issue depends on its nature.