Help with a resource

Support

Need help setting up a Brick Scripts resource? Check its guide first, then contact us through an official Discord ticket or email and include the details below.

A proper home for the details that matter.

Use a private ticket in the official Brick Scripts Discord or email us for product support. Check the relevant guide and collect the details listed here.

01

Script name and version

Tell us which resource you are using and which release is installed.

02

Framework and dependencies

Include your framework and the relevant dependency versions.

03

What happened

Share the exact error, the action that caused it, and relevant console output. Remove passwords, license keys, database credentials, and player information before sending logs.

04

What support covers

We help with installation guidance, documented configuration, and reproducible problems in an official Brick Scripts resource on a supported setup. Keep your purchase reference available for private ownership verification.

05

Custom work and updates

Support does not include running your server, custom development, or repairing unrelated resources. We may ask you to reproduce an issue with the original files. Update commitments follow the product listing; no lifetime service is promised unless expressly stated. Tebex support-response requirements continue to apply. The time needed to resolve an issue depends on its nature.

06

Payment or delivery issues

For charges, receipts, missing delivery, and refund requests, contact Tebex through the links in our Refund Policy. A Discord support request does not replace a time-sensitive request to Tebex.

Get help through a Discord ticket or email.